1.
Contact the EOC at 333-6048 or by clicking on Live Help on the EOC website
at
www.southwesteoc.org to be given password to access the
chatroom and EDP download.
2.
On the
EOC website you can click on
“Online Counseling Appointments”
here or at the top of this page or under the Online Services Menu Button.
3.
A
password box will pop up. Enter the password you were provided
for your online counseling appointment.
4.
Another larger box will appear with a button that says “Start
Chat”.
5.
Click
on the “Start Chat” button and a list of online counseling rooms
will appear.
6.
Highlight the name of the online counseling room where your
appointment is scheduled and type your name in the blank
underneath the list of rooms.
7.
You should join your student in the online counseling room at the
scheduled time.
8.
Type
your text at the bottom of the page and hit enter. Your text will
then go into the transcript area where the Specialist can read it
and reply. It’s just like talking on the phone except it is
writing.
9.
Note
that you can use emoticons and audio by clicking on the tabs at
the top of the right column to liven up your communications.
If you
have problems or need assistance, click on Live Help or call
333-6048.
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